Privacy Policy

Introduction

Creative Cate is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and any other details you provide us with.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We may use the information we collect to:

• To Provide and Maintain Our Services: Including web design and development, social media management, photoshoots, and brand identity and design services.
• To Improve Our Website and Services: Analysing how you use our website and services to improve them and develop new ones.
• To Communicate with You: Responding to your enquiries, providing customer support, and sending updates related to our services.
• Marketing: Providing you with information about other services we offer that are similar to those you have already enquired about or purchased.
• Legal Obligations: Complying with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except under the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We use appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us via email.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.